Shipping Policy

Last updated: [Insert Date]

Welcome to Ruschin & Co.! We take pride in delivering luxury, fine diamond, and custom jewelry with the utmost care and precision. Below are our shipping policies to ensure you have a seamless shopping experience.

Processing & Handling Time

• Orders are typically processed within 2-5 business days after payment verification.
• Custom and made-to-order pieces may take [insert timeframe, e.g., 2-6 weeks] for crafting before shipping.
• Orders are not processed or shipped on weekends and public holidays.

Shipping Rates & Delivery Estimates

We offer the following shipping options:

Domestic Shipping (South Africa)

• Standard Shipping: R[insert price] (5-7 business days)
• Express Shipping: R[insert price] (1-3 business days)
• Free Shipping: On orders over R[insert threshold]

International Shipping

• Standard International Shipping: [Insert price] (7-21 business days)
• Express International Shipping: [Insert price] (3-7 business days)
• Customs fees, import duties, and taxes (if applicable) are the responsibility of the customer.

Tracking & Insurance

• All orders include tracking details, which will be emailed once your order is shipped.
• Orders above R[insert amount] are insured for loss or theft during transit.

Shipping Restrictions

• We do not ship to P.O. Boxes or restricted areas.
• Certain high-value jewelry pieces may require a signature upon delivery.

Delays & Issues

• Ruschin & Co. is not responsible for delays due to customs, natural disasters, or courier issues.
• If your package is lost or delayed, please contact us at [insert support email], and we will assist you in filing a claim.

Returns & Exchanges

• For details on returning or exchanging an item, please refer to our Return Policy [insert link].

Need Help?

For any shipping inquiries, please reach out to our support team at [insert email] or [insert phone number].